Terms of Service
These terms cover MXFend's free scanning tools, the paid DNS Fix Report, and MXFend Monitoring subscriptions.
MXFend Monitoring subscription
MXFend Monitoring Core is a recurring monthly subscription billed in advance through Stripe at the price shown before checkout. Applicable taxes are calculated from the billing information supplied and displayed by Stripe before payment. The subscription renews automatically each month unless you cancel it before the next renewal. Annual billing is not part of the initial public launch.
Cancellation and access
You may cancel an MXFend Monitoring subscription at any time through the customer portal or by contacting support@mxfend.com. Cancellation stops the next automatic renewal. Unless Stripe or applicable law requires otherwise, paid Monitoring access remains available until the end of the current paid term, after which the account returns to the Free monitoring entitlement.
Monitoring scope and service limitations
MXFend Monitoring performs automated DNS and email-authentication checks at the intervals and limits associated with your plan. Results, alerts, and reports are technical signals based on information available to MXFend at check time. They do not guarantee inbox placement, uninterrupted email delivery, or detection of every possible security or reputation problem.
The DNS Fix Report is a one-time purchase
The DNS Fix Report is sold as a single, one-time purchase per order. It is not a subscription and does not renew automatically. Each purchase covers one domain and reflects that domain's scan results at the time of purchase.
Informational technical recommendations
MXFend's scans, security score, monitoring findings, alerts, and DNS Fix Report content are informational technical recommendations based on automated checks. They are provided to help you understand and improve your domain's email configuration, but they are not a guarantee of deliverability or security outcomes.
Your responsibility for DNS changes
You are responsible for reviewing and correctly implementing any DNS changes in your own DNS provider or hosting control panel. DNS changes can affect mail flow for your entire domain, so verify changes safely before relying on them in production.