Contact us
Have a question about a scan result, a purchased report, a Monitoring subscription, or your account? We're happy to help.
Email support
Reach us any time at support@mxfend.com. We aim to reply to every message personally, usually within one business day.
Billing and subscription help
For MXFend Monitoring billing, cancellation, or account questions, email support@mxfend.com from the address used for your MXFend account. You can also manage an active subscription through the Stripe customer portal linked from the MXFend Monitoring billing page.
Already purchased a DNS Fix Report?
You can reply directly to the purchase confirmation or report delivery email you received — replies go straight to our support inbox, so there's no need to look up a separate contact address.